{"info":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","description":"

High Level Flow

There are 2 primary steps in the process of selling insurance products:

Step 1: Create an order using our Store Order Only endpoint. The order will be put into a pending status in our system.

Step 2: Once the transaction is finalized, use Process Payment to move the pending order to approved.

General Points

• The API conforms to the REST architecture
• Data sent in the request and response bodies are encoded in JSON
• Access to the API is controlled via a bearer token which will be provided to you
• All requests must include these two required HTTP headers:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Key	Value
Content-Type	application/json
Authorization	Bearer

Error Handling

General Information

HTTP status codes are used to determine whether an API call has been successful. If the status code is in the form of 2xx this would signify that the call was successful. Any other status code would mean that the call was unsuccessful.

Error Codes

400

Premium does not match or sanction search failed.

{\n    “error”: “Different premium value provided.”\n}\n\n

401

This is returned in case of an unauthorised access to a resource. The reason for this can vary from the token being invalid to trying to access a resource that the token is not allowed to access. Make sure that the token that you are using has been copied fully in the Authorization header. Example of an error returned is the following:

{\n    “error”: “Expired or Invalid JWT Token.”\n}\n\n

401

This is mostly returned if the URL of the request is incorrect.

406

This signifies that data sent in the request is incorrect. Go through the documentation for the call and make sure that the request body parameters meet the criteria mentioned. Example of an error received is the following:

{\n    “error”: “Product ID not provided.”\n}\n\n

422

Payment error.

{\n    “error”: “Incorrect card details.”\n}\n\n

5xx

This is a server related error and this should not be a common occurrence. If this is encountered, please contact it@battleface.com

\n","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","toc":[{"content":"High Level Flow","slug":"high-level-flow"},{"content":"General Points","slug":"general-points"},{"content":"Error Handling","slug":"error-handling"}],"owner":"29132000","collectionId":"9b471f8a-2e17-4bba-ae0b-628467537ae5","publishedId":"2sAYJAdxZe","public":true,"customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"FF6C37"},"publishDate":"2025-07-28T15:17:33.000Z"},"item":[{"name":"Partner API","item":[{"name":"Order","item":[{"name":"Store Order Only","id":"d1a4c0c5-ceee-45f2-beb7-d08f03960a6b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"quote_id\": \"{{quote_id}}\",\r\n \"currency_id\": \"USD\", // required\r\n \"sanction_search_id\": 0,\r\n \"product_id\": {{api_product_id}}, // required\r\n \"ordered_at\": \"2022-12-03\", // required\r\n \"start_at\": \"2022-12-05\", // required\r\n \"end_at\": \"2022-12-15\", // required\r\n \"deposit_at\": \"2022-07-09\", // required\r\n \"signed_at\": \"2022-07-09\",\r\n \"details\": [\r\n {\r\n \"type\": \"deductible\",\r\n \"detail\": \"deductible\",\r\n \"amount\": 250\r\n },\r\n {\r\n \"type\": \"package\",// required\r\n \"product_package_id\": \"base_package\" // required\r\n },\r\n {\r\n \"type\": \"level-condition\",\r\n \"detail\": \"level\",\r\n \"value\": \"40000\",\r\n \"product_package_id\": \"base_package\"\r\n },\r\n {\r\n \"type\": \"package\",\r\n \"product_package_id\": \"wellness_package\"\r\n },\r\n {\r\n \"type\": \"package\",\r\n \"product_package_id\": \"sick_package\"\r\n }\r\n ],\r\n \"applicants\": [\r\n {\r\n \"first_name\": \"John\", // required\r\n \"middle_name\": \"John\",\r\n \"last_name\": \"Doe\", // required\r\n \"dob\": \"1997-01-05\", // required\r\n \"age_at_travel\": 35,\r\n \"passport_number\": \"1233123123\",// required\r\n \"member_id\": \"213-213-123\",// required\r\n \"gender\": \"male\",// required\r\n \"email\": \"mail@example.com\", // required\r\n \"contact_number\": \"00467344912\",\r\n \"address\": \"123 test street\",\r\n \"city\": \"test city\",\r\n \"post_code\": \"0\",// required\r\n \"country_code\": \"US\",\r\n \"state_code\": \"OH\",// required for Canada, Switzerland, and United States\r\n \"is_main\": true, // required\r\n \"trip_cost\": 1 // required\r\n }\r\n ],\r\n \"insured\": [\r\n {\r\n \"type\": \"visitor\",\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Jonathan\",\r\n \"last_name\": \"Johnson\",\r\n \"dob\": \"1997-01-05\",\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\"\r\n },\r\n {\r\n \"type\": \"dependant\",\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Dependant\",\r\n \"last_name\": \"Johnson\",\r\n \"dob\": \"1997-01-05\",\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\"\r\n }\r\n ],\r\n \"meta\": {\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"arrival_date\": \"2023-10-01\",\r\n \"passport_country\": \"GE\",\r\n \"transaction_status\": \"C\",\r\n \"rider\": false,\r\n \"co_insurance\": 2,\r\n \"policy_number\": \"1-DCGGDFS-S1\"\r\n },\r\n \"beneficiary\": {\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Doe\",\r\n \"last_name\": \"John\",\r\n \"contact_number\": \"00467384321\",\r\n \"email\": \"mail@example.com\"\r\n },\r\n \"destinations\": [\r\n {\r\n \"country_code\": \"US\" // required\r\n }\r\n ] \r\n}"},"url":"{{host_gateway}}/api/partner/orders/condensed/storage","description":"

This endpoint is used when you just want to store orders with insured details.

ordered_at:
- The date the order was placed (Y-m-d).
\n
insured:
- Can contain more than one entry and at least one is required.
- Requirements per insured entry:
  - type - string, from list dependant, visitor
  - first_name : string, required
  - middle_name: string, optional
  - last_name: string, required
  - dob: date, format Y-m-d, required
  - passport_number: passport document number, required
  - member_id: string, required
  - gender: string, required, in list male, female, other
  \n
\n
meta:
- passport_number: passport number, required
- member_id: string with member id, required
- arrival_date: date, required, format Y-m-d
- passport_country: country code, required
- transaction_status: string representing transaction status
- rider: boolean
- co_insurance: int
- policy_number: string
\n

\n","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"820b7c55-9232-44a8-9ac3-5f7e5f9437e0","id":"820b7c55-9232-44a8-9ac3-5f7e5f9437e0","name":"Order","type":"folder"}},"urlObject":{"path":["api","partner","orders","condensed","storage"],"host":["{{host_gateway}}"],"query":[],"variable":[]}},"response":[{"id":"ac42489a-44af-41df-9a14-d19d1587a640","name":"Store Order","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"quote_id\": \"{{quote_id}}\",\r\n \"currency_id\": \"USD\",\r\n \"sanction_search_id\": 0,\r\n \"product_id\": {{api_product_id}},\r\n \"start_at\": \"2022-12-05\",\r\n \"end_at\": \"2022-12-15\",\r\n \"deposit_at\": \"2022-07-09\",\r\n \"signed_at\": \"2022-07-09\",\r\n \"details\": [\r\n {\r\n \"type\": \"package\",\r\n \"product_package_id\": \"base_package\"\r\n }\r\n ],\r\n \"applicants\": [\r\n {\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"John\",\r\n \"last_name\": \"Doe\",\r\n \"dob\": \"1997-01-05\",\r\n \"age_at_travel\": 35,\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\",\r\n \"email\": \"mail@example.com\",\r\n \"contact_number\": \"00467344912\",\r\n \"address\": \"123 test street\",\r\n \"city\": \"test city\",\r\n \"post_code\": \"0\",\r\n \"country_code\": \"US\",\r\n \"state_code\": \"OH\",\r\n \"is_main\": true,\r\n \"trip_cost\": 1\r\n }\r\n ],\r\n \"insured\": [\r\n {\r\n \"type\": \"visitor\",\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Jonathan\",\r\n \"last_name\": \"Johnson\",\r\n \"dob\": \"1997-01-05\",\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\"\r\n },\r\n {\r\n \"type\": \"dependant\",\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Dependant\",\r\n \"last_name\": \"Johnson\",\r\n \"dob\": \"1997-01-05\",\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\"\r\n }\r\n ],\r\n \"meta\": {\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"arrival_date\": \"2023-10-01\",\r\n \"passport_country\": \"GE\",\r\n \"transaction_status\": \"C\",\r\n \"rider\": false,\r\n \"co_insurance\": 2,\r\n \"policy_number\": \"1-DCGGDFS-S1\"\r\n },\r\n \"beneficiary\": {\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Doe\",\r\n \"last_name\": \"John\",\r\n \"contact_number\": \"00467384321\",\r\n \"email\": \"mail@example.com\"\r\n },\r\n \"destinations\": [\r\n {\r\n \"country_code\": \"US\"\r\n }\r\n ] \r\n}"},"url":"{{host_gateway}}/api/partner/orders/condensed/storage"},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"Date","value":"Fri, 02 Dec 2022 13:36:37 GMT"},{"key":"X-RateLimit-Limit","value":"60"},{"key":"X-RateLimit-Remaining","value":"59"},{"key":"Access-Control-Allow-Origin","value":"*"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"schema_version\": 1,\n \"site_id\": 1,\n \"quote_id\": \"6389f54c003ede81990e16d2\",\n \"order_number\": \"1-DECBD51-4B937AA3A4E8\",\n \"client_id\": 634,\n \"status\": \"Pending\",\n \"premium\": 0,\n \"total\": 0,\n \"currency_id\": \"USD\",\n \"status_updated_at\": \"2022-12-02T13:36:37.110000Z\",\n \"ordered_at\": \"2022-12-02T13:36:37.110000Z\",\n \"signed_at\": \"2022-07-09T00:00:00.000000Z\",\n \"items\": [\n {\n \"id\": \"ed511c9d-b67b-48f9-adac-46789581ede2\",\n \"product_id\": 1011,\n \"program_id\": 14,\n \"product_uuid\": \"763ea96e-4922-469b-9b63-48a243af96ff\",\n \"product_name\": \"Product Name\",\n \"sanction_search_id\": 0,\n \"product_major_id\": 13,\n \"product_minor_id\": 141,\n \"policy_file_id\": null,\n \"policy_number\": \"1-DECADAC-46789581EDE2-1\",\n \"start_at\": \"2022-12-05\",\n \"end_at\": \"2022-12-15\",\n \"deposit_at\": \"2022-07-09\",\n \"details\": [\n {\n \"id\": \"fa9d4f6d-dc1f-4d33-9da6-b8c20d9dbcfd\",\n \"type\": \"package\",\n \"detail\": \"Base Package\",\n \"amount\": 0,\n \"product_package_id\": 101\n },\n {\n \"id\": \"f42dd36b-b9a8-4383-961a-9c308bf0fc04\",\n \"type\": \"trip_cost\",\n \"amount\": 1\n },\n {\n \"id\": \"e9fc45cc-0e55-4b9a-aa65-e697e0851084\",\n \"type\": \"level\",\n \"detail\": \"20000\",\n \"amount\": 20000,\n \"value\": \"791\",\n \"product_package_id\": 101\n },\n {\n \"id\": \"e726755a-3db0-4a82-9baf-169d3d2c12a6\",\n \"type\": \"premium\",\n \"detail\": \"Policy premium\",\n \"amount\": 0\n },\n {\n \"id\": \"438d1348-e658-4fdb-8cce-5acb8c27ec6f\",\n \"type\": \"total\",\n \"detail\": \"Policy total\",\n \"amount\": 0\n }\n ],\n \"insured\": {\n \"first_name\": \"John\",\n \"middle_name\": \"John\",\n \"last_name\": \"Doe\",\n \"dob\": \"1997-01-05\"\n },\n \"beneficiary\": {\n \"first_name\": \"John\",\n \"middle_name\": \"Doe\",\n \"last_name\": \"John\",\n \"contact_number\": \"00467384321\",\n \"email\": \"mail@example.com\"\n },\n \"destinations\": [\n {\n \"country_code\": \"US\",\n \"country_name\": \"United States of America\"\n }\n ],\n \"is_main\": true,\n \"order\": {\n \"quote_id\": \"6389f54c003ede81990e16d2\",\n \"currency_id\": \"USD\",\n \"signed_at\": \"2022-07-09T00:00:00.000000Z\",\n \"site_id\": 1,\n \"applicant\": {\n \"first_name\": \"John\",\n \"middle_name\": \"John\",\n \"last_name\": \"Doe\",\n \"dob\": \"1997-01-05\",\n \"age_at_travel\": 35,\n \"email\": \"mail@example.com\",\n \"contact_number\": \"00467344912\",\n \"address\": \"123 test street\",\n \"city\": \"test city\",\n \"post_code\": \"0\",\n \"country_code\": \"US\",\n \"state_code\": \"OH\",\n \"ip_address\": \"172.31.10.89\"\n },\n \"meta\": {\n \"passport_number\": \"1233123123\",\n \"member_id\": \"213-213-123\",\n \"arrival_date\": \"2023-10-01\",\n \"passport_country\": \"GE\",\n \"transaction_status\": \"C\",\n \"rider\": false,\n \"co_insurance\": 2,\n \"policy_number\": \"1-DCGGDFS-S1\"\n },\n \"insured\": [\n {\n \"type\": \"visitor\",\n \"first_name\": \"John\",\n \"middle_name\": \"Jonathan\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1997-01-05\",\n \"passport_number\": \"1233123123\",\n \"member_id\": \"213-213-123\",\n \"gender\": \"male\",\n \"_id\": \"6389ff64532c0ce1590759f6\"\n },\n {\n \"type\": \"dependant\",\n \"first_name\": \"John\",\n \"middle_name\": \"Dependant\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1997-01-05\",\n \"passport_number\": \"1233123123\",\n \"member_id\": \"213-213-123\",\n \"gender\": \"male\",\n \"_id\": \"6389ff64532c0ce1590759f7\"\n }\n ],\n \"schema_version\": 1,\n \"document_version\": 1,\n \"status\": \"Pending\",\n \"status_updated_at\": \"2022-12-02T13:36:37.110000Z\",\n \"ordered_at\": \"2022-12-02T13:36:37.110000Z\",\n \"order_number\": \"1-DECBD51-4B937AA3A4E8\",\n \"premium\": 0,\n \"total\": 0,\n \"fees\": 0,\n \"tax\": 0,\n \"refund_amount\": 0,\n \"is_refunded\": false,\n \"tax_rate\": 0,\n \"client_id\": 634,\n \"updated_at\": \"2022-12-02T13:36:37.795000Z\",\n \"created_at\": \"2022-12-02T13:36:37.795000Z\",\n \"_id\": \"6389ff65532c0ce1590759fb\"\n },\n \"meta\": null\n }\n ],\n \"applicant\": {\n \"first_name\": \"John\",\n \"middle_name\": \"John\",\n \"last_name\": \"Doe\",\n \"dob\": \"1997-01-05\",\n \"age_at_travel\": 35,\n \"email\": \"mail@example.com\",\n \"contact_number\": \"00467344912\",\n \"address\": \"123 test street\",\n \"city\": \"test city\",\n \"post_code\": \"0\",\n \"country_code\": \"US\",\n \"state_code\": \"OH\",\n \"ip_address\": \"172.31.10.89\",\n \"signature\": null\n },\n \"affiliate\": {\n \"id\": 1,\n \"commission_amount\": 0,\n \"commission_percentage\": 0\n },\n \"meta\": {\n \"passport_number\": \"1233123123\",\n \"member_id\": \"213-213-123\",\n \"arrival_date\": \"2023-10-01\",\n \"passport_country\": \"GE\",\n \"transaction_status\": \"C\",\n \"rider\": false,\n \"co_insurance\": 2,\n \"policy_number\": \"1-DCGGDFS-S1\"\n }\n }\n}"},{"id":"c2fcae40-6df3-44e8-9317-db2f7e982450","name":"With Multiple Packages","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"quote_id\": \"{{quote_id}}\",\r\n \"currency_id\": \"USD\",\r\n \"sanction_search_id\": 0,\r\n \"product_id\": {{api_product_id}},\r\n \"start_at\": \"2022-12-05\",\r\n \"end_at\": \"2022-12-15\",\r\n \"deposit_at\": \"2022-07-09\",\r\n \"signed_at\": \"2022-07-09\",\r\n \"details\": [\r\n {\r\n \"type\": \"deductible\",\r\n \"detail\": \"deductible\",\r\n \"amount\": 250\r\n },\r\n {\r\n \"type\": \"package\",\r\n \"product_package_id\": \"base_package\"\r\n },\r\n {\r\n \"type\": \"package\",\r\n \"product_package_id\": \"wellness_package\"\r\n },\r\n {\r\n \"type\": \"package\",\r\n \"product_package_id\": \"sick_package\"\r\n }\r\n ],\r\n \"applicants\": [\r\n {\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"John\",\r\n \"last_name\": \"Doe\",\r\n \"dob\": \"1997-01-05\",\r\n \"age_at_travel\": 35,\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\",\r\n \"email\": \"mail@example.com\",\r\n \"contact_number\": \"00467344912\",\r\n \"address\": \"123 test street\",\r\n \"city\": \"test city\",\r\n \"post_code\": \"0\",\r\n \"country_code\": \"US\",\r\n \"state_code\": \"OH\",\r\n \"is_main\": true,\r\n \"trip_cost\": 1\r\n }\r\n ],\r\n \"insured\": [\r\n {\r\n \"type\": \"visitor\",\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Jonathan\",\r\n \"last_name\": \"Johnson\",\r\n \"dob\": \"1997-01-05\",\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\"\r\n },\r\n {\r\n \"type\": \"dependant\",\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Dependant\",\r\n \"last_name\": \"Johnson\",\r\n \"dob\": \"1997-01-05\",\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"gender\": \"male\"\r\n }\r\n ],\r\n \"meta\": {\r\n \"passport_number\": \"1233123123\",\r\n \"member_id\": \"213-213-123\",\r\n \"arrival_date\": \"2023-10-01\",\r\n \"passport_country\": \"GE\",\r\n \"transaction_status\": \"C\",\r\n \"rider\": false,\r\n \"co_insurance\": 2,\r\n \"policy_number\": \"1-DCGGDFS-S1\"\r\n },\r\n \"beneficiary\": {\r\n \"first_name\": \"John\",\r\n \"middle_name\": \"Doe\",\r\n \"last_name\": \"John\",\r\n \"contact_number\": \"00467384321\",\r\n \"email\": \"mail@example.com\"\r\n },\r\n \"destinations\": [\r\n {\r\n \"country_code\": \"US\"\r\n }\r\n ] \r\n}"},"url":"{{host_gateway}}/api/partner/orders/condensed/storage"},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"Date","value":"Fri, 02 Dec 2022 13:41:18 GMT"},{"key":"X-RateLimit-Limit","value":"60"},{"key":"X-RateLimit-Remaining","value":"59"},{"key":"Access-Control-Allow-Origin","value":"*"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"schema_version\": 1,\n \"site_id\": 1,\n \"quote_id\": \"6389ad7206a90fe6510fd0f2\",\n \"order_number\": \"1-DEC9AD1-FE354AE7FB5A\",\n \"client_id\": 634,\n \"status\": \"Pending\",\n \"premium\": 0,\n \"total\": 0,\n \"currency_id\": \"USD\",\n \"status_updated_at\": \"2022-12-02T13:41:18.076000Z\",\n \"ordered_at\": \"2022-12-02T13:41:18.076000Z\",\n \"signed_at\": \"2022-07-09T00:00:00.000000Z\",\n \"items\": [\n {\n \"id\": \"0990296b-4773-4d7d-9b82-2efe13867c1a\",\n \"product_id\": 1011,\n \"program_id\": 14,\n \"product_uuid\": \"763ea96e-4922-469b-9b63-48a243af96ff\",\n \"product_name\": \"Product\",\n \"sanction_search_id\": 0,\n \"product_major_id\": 13,\n \"product_minor_id\": 141,\n \"policy_file_id\": null,\n \"policy_number\": \"1-DEC9B82-2EFE13867C1A-1\",\n \"start_at\": \"2022-12-05\",\n \"end_at\": \"2022-12-15\",\n \"deposit_at\": \"2022-07-09\",\n \"details\": [\n {\n \"id\": \"eab2a2f9-9a2a-4a61-af07-b6cdb284407d\",\n \"type\": \"deductible\",\n \"detail\": \"deductible\",\n \"amount\": 250\n },\n {\n \"id\": \"f7e5bec3-e5dd-4da9-89e8-8167953c4fe2\",\n \"type\": \"package\",\n \"detail\": \"Base Package\",\n \"amount\": 0,\n \"product_package_id\": 101\n },\n {\n \"id\": \"9948e524-ba44-4262-9ee6-c7344ebecc09\",\n \"type\": \"package\",\n \"detail\": \"Wellness Package\",\n \"amount\": 0,\n \"product_package_id\": 102\n },\n {\n \"id\": \"e3cc392f-77eb-40f5-912a-b53089d94dd8\",\n \"type\": \"package\",\n \"detail\": \"Sick Package\",\n \"amount\": 0,\n \"product_package_id\": 103\n },\n {\n \"id\": \"109486e1-1b4d-473d-b7bf-88571f3643d6\",\n \"type\": \"trip_cost\",\n \"amount\": 1\n },\n {\n \"id\": \"ebbae8a1-8bb2-4f46-b3da-b12dc555cc0b\",\n \"type\": \"level\",\n \"detail\": \"20000\",\n \"amount\": 20000,\n \"value\": \"791\",\n \"product_package_id\": 101\n },\n {\n \"id\": 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\"middle_name\": \"Jonathan\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1997-01-05\",\n \"passport_number\": \"1233123123\",\n \"member_id\": \"213-213-123\",\n \"gender\": \"male\",\n \"_id\": \"638a007d74e6272fe603c609\"\n },\n {\n \"type\": \"dependant\",\n \"first_name\": \"John\",\n \"middle_name\": \"Dependant\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1997-01-05\",\n \"passport_number\": \"1233123123\",\n \"member_id\": \"213-213-123\",\n \"gender\": \"male\",\n \"_id\": \"638a007d74e6272fe603c60a\"\n }\n ],\n \"schema_version\": 1,\n \"document_version\": 1,\n \"status\": \"Pending\",\n \"status_updated_at\": \"2022-12-02T13:41:18.076000Z\",\n \"ordered_at\": \"2022-12-02T13:41:18.076000Z\",\n \"order_number\": \"1-DEC9AD1-FE354AE7FB5A\",\n \"premium\": 0,\n \"total\": 0,\n \"fees\": 0,\n \"tax\": 0,\n \"refund_amount\": 0,\n \"is_refunded\": false,\n \"tax_rate\": 0,\n \"client_id\": 634,\n \"updated_at\": \"2022-12-02T13:41:18.596000Z\",\n \"created_at\": 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This is used to manually approve an order. This should only be used when payment has been confirmed as received and will update the status from pending to approved.

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20,\n \"total\": 20,\n \"currency_id\": \"USD\",\n \"status_updated_at\": \"2022-12-01T18:43:56.001000Z\",\n \"ordered_at\": \"2022-12-01T18:36:01.648000Z\",\n \"signed_at\": \"2022-07-09T00:00:00.000000Z\",\n \"items\": [\n {\n \"id\": \"02e1cbd9-f64d-48fd-940a-542cda536a8e\",\n \"product_id\": 1007,\n \"program_id\": 10,\n \"product_uuid\": \"b9add08c-39b4-4faf-bbc3-1ea8e6816859\",\n \"product_name\": \"Generic US Product\",\n \"sanction_search_id\": 0,\n \"product_major_id\": 9,\n \"product_minor_id\": 137,\n \"policy_file_id\": null,\n \"policy_number\": \"1-DEC940A-542CDA536A8E-1\",\n \"start_at\": \"2022-12-05\",\n \"end_at\": \"2022-12-15\",\n \"deposit_at\": \"2022-07-09\",\n \"details\": [\n {\n \"id\": \"05e47328-98ee-4f95-a9d3-7126291d7427\",\n \"type\": \"package\",\n \"detail\": \"Base Package\",\n \"amount\": 20,\n \"product_package_id\": 83\n },\n {\n \"id\": \"392d34be-3a29-42de-815f-202a541db61a\",\n \"type\": \"trip_cost\",\n \"amount\": 1\n },\n {\n \"id\": 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\"1997-01-05\",\n \"age_at_travel\": 35,\n \"email\": \"mnordin@battleface.com\",\n \"contact_number\": \"00467344912\",\n \"address\": \"123 test street\",\n \"city\": \"test city\",\n \"post_code\": \"0\",\n \"country_code\": \"US\",\n \"state_code\": \"OH\",\n \"ip_address\": \"172.31.10.89\"\n },\n \"schema_version\": 1,\n \"document_version\": 2,\n \"status\": \"Approved\",\n \"status_updated_at\": \"2022-12-01T18:43:56.001000Z\",\n \"ordered_at\": \"2022-12-01T18:36:01.648000Z\",\n \"order_number\": \"1-DEC8CF8-D2AA4AE2657E\",\n \"premium\": 20,\n \"total\": 20,\n \"fees\": 0,\n \"tax\": 0,\n \"refund_amount\": 0,\n \"is_refunded\": false,\n \"tax_rate\": 0,\n \"client_id\": 123,\n \"updated_at\": \"2022-12-01T18:43:56.611000Z\",\n \"created_at\": \"2022-12-01T18:36:02.299000Z\",\n \"meta\": null\n },\n \"meta\": null\n }\n ],\n \"applicant\": {\n \"first_name\": \"John\",\n \"middle_name\": \"John\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1997-01-05\",\n \"age_at_travel\": 35,\n \"email\": \"mnordin@battleface.com\",\n \"contact_number\": \"00467344912\",\n \"address\": \"123 test street\",\n \"city\": \"test city\",\n \"post_code\": \"0\",\n \"country_code\": \"US\",\n \"state_code\": \"OH\",\n \"ip_address\": \"172.31.10.89\",\n \"signature\": null\n },\n \"affiliate\": {\n \"id\": 1,\n \"commission_amount\": 0,\n \"commission_percentage\": 0\n }\n }\n}"},{"id":"44dc7417-82d6-426b-94b8-1d5d70bc8401","name":"Call Without Scope (gateway-affiliate--api-partner-payment-process)","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"},{"key":"","value":"","type":"text"}],"body":{"mode":"raw","raw":"{\n \"status\": \"Approved\",\n \"generate_docs\": 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}\n}"},{"id":"6505dc05-ce22-4e23-8782-46f7652af6af","name":"Cancel Approved Order","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"},{"key":"","value":"","type":"text"}],"body":{"mode":"raw","raw":"{\n \"status\": \"Cancelled\"\n}","options":{"raw":{"language":"json"}}},"url":"{{host_gateway}}/api/partner/orders/{{order_number}}/payment/status"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"Date","value":"Thu, 29 Jun 2023 14:06:49 GMT"},{"key":"Access-Control-Allow-Origin","value":"*"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"schema_version\": 1,\n \"site_id\": 1,\n \"quote_id\": \"6421a37ce2769c519400acd7\",\n \"order_number\": \"1-JUN8668-D735471FA063\",\n \"client_id\": 54335,\n \"status\": \"Cancelled\",\n \"premium\": 0,\n \"total\": 0,\n \"currency_id\": \"AUD\",\n \"status_updated_at\": \"2023-06-29T14:06:48.924000Z\",\n \"ordered_at\": \"2023-06-29T14:06:33.563000Z\",\n \"approved_at\": \"2023-06-29T14:06:39.386000Z\",\n \"items\": [\n {\n \"id\": \"88e5e4a3-7e80-4935-83a5-4b5e0e08d64c\",\n \"product_id\": 1001,\n \"program_id\": 3,\n \"product_uuid\": \"4656be98-de5d-45c7-88fc-1a747f0ea0c4\",\n \"product_name\": \"Australian Standard\",\n \"sanction_search_id\": \"0\",\n \"product_major_id\": 3,\n \"product_minor_id\": 870,\n \"policy_file_id\": 11249,\n \"policy_number\": \"1-JUN83A5-4B5E0E08D64C-1\",\n \"start_at\": \"2023-07-04\",\n \"end_at\": \"2023-07-25\",\n \"deposit_at\": \"2023-06-29\",\n \"details\": [\n {\n \"id\": \"3bb01efa-39b1-4f56-8347-3b6e3efdfe88\",\n \"type\": \"deductible\",\n \"detail\": \"excess_fee\",\n \"amount\": 100\n },\n {\n \"id\": \"679e54ed-b316-4771-81a8-e52351c11960\",\n \"type\": \"package\",\n \"detail\": \"Travel Medical Package\",\n \"amount\": 0,\n \"product_package_id\": 1686\n },\n {\n \"id\": \"16e5578c-2b1e-48ea-b97c-dda981e13885\",\n \"type\": \"package\",\n \"detail\": \"Trip Interruption Package\",\n \"amount\": 0,\n \"product_package_id\": 1687\n },\n {\n \"id\": \"b2fe0b27-2cdd-4cb5-bfcc-78159c3445cc\",\n \"type\": \"level-condition\",\n \"detail\": \"level\",\n \"amount\": 0,\n \"value\": \"40000\",\n \"product_package_id\": 1687\n },\n {\n \"id\": \"49b8a2c2-59cf-4d00-aa7a-d53da5b4cfbd\",\n \"type\": \"package\",\n \"detail\": \"Travel Delay Package\",\n \"amount\": 0,\n \"product_package_id\": 1688\n },\n {\n \"id\": \"8adac2e2-a9d0-4f23-962c-572fe63f5112\",\n \"type\": \"package\",\n \"detail\": \"Personal Accident Package\",\n \"amount\": 0,\n \"product_package_id\": 1689\n },\n {\n \"id\": 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1696\n },\n {\n \"id\": \"d8e5417b-808a-49bc-8057-24b90bde9017\",\n \"type\": \"package\",\n \"detail\": \"Rental Vehicle Damage Package\",\n \"amount\": 0,\n \"product_package_id\": 1692\n },\n {\n \"id\": \"2b55fbfb-7d0e-46aa-8af9-e192a1d23cb3\",\n \"type\": \"level-condition\",\n \"detail\": \"start_date\",\n \"amount\": 0,\n \"value\": \"2023-07-04\",\n \"product_package_id\": 1692\n },\n {\n \"id\": \"8c541f68-fda7-4cf9-87b9-e005dc2d99a9\",\n \"type\": \"level-condition\",\n \"detail\": \"end_date\",\n \"amount\": 0,\n \"value\": \"2023-07-25\",\n \"product_package_id\": 1692\n },\n {\n \"id\": \"6ff8d8e9-731a-4567-87c4-0a6eb1c3730c\",\n \"type\": \"level\",\n \"detail\": \"Unlimited\",\n \"amount\": 2000000,\n \"value\": \"9865\",\n \"product_package_id\": 1686\n },\n {\n \"id\": \"36ff88a7-e0d6-4a01-9fe3-b230fd5cfdd0\",\n \"type\": \"level\",\n \"detail\": \"40000\",\n \"amount\": 40000,\n \"value\": \"9877\",\n \"product_package_id\": 1687\n },\n {\n \"id\": \"5d1a45ce-d15d-4194-9fc0-a89584d7ffff\",\n \"type\": \"level\",\n \"detail\": \"2000\",\n \"amount\": 2000,\n \"value\": \"9878\",\n \"product_package_id\": 1688\n },\n {\n \"id\": \"3fa06bea-20db-4a1f-a703-cc1854ab55c9\",\n \"type\": \"level\",\n \"detail\": \"25000\",\n \"amount\": 25000,\n \"value\": \"9879\",\n \"product_package_id\": 1689\n },\n {\n \"id\": \"ef6a9b12-b2ce-4803-aec2-f61ca5417bf0\",\n \"type\": \"level\",\n \"detail\": \"2500000\",\n \"amount\": 2500000,\n \"value\": \"9880\",\n \"product_package_id\": 1690\n },\n {\n \"id\": \"3cbe9c8c-c538-4e40-9ff3-75409283fec8\",\n \"type\": \"level\",\n \"detail\": \"1000\",\n \"amount\": 1000,\n \"value\": \"9881\",\n \"product_package_id\": 1691\n },\n {\n \"id\": \"932b83aa-bb54-4b17-8613-172b7a492807\",\n \"type\": \"level\",\n \"detail\": \"Covered\",\n \"amount\": 0,\n \"value\": \"10255\",\n \"product_package_id\": 1693\n },\n {\n \"id\": \"b4a400e6-0fb8-4ad0-b8ff-c295ae066236\",\n \"type\": \"level\",\n \"detail\": \"Covered\",\n \"amount\": 0,\n \"value\": \"10256\",\n \"product_package_id\": 1694\n },\n {\n \"id\": \"1b635e70-d598-4ded-aedb-7508f123154d\",\n \"type\": \"level\",\n \"detail\": \"Covered\",\n \"amount\": 0,\n \"value\": \"10257\",\n \"product_package_id\": 1695\n },\n {\n \"id\": \"65122ba0-78ed-405f-a9fa-09fad2b6481e\",\n \"type\": \"level\",\n \"detail\": \"300\",\n \"amount\": 500,\n \"value\": \"10258\",\n \"product_package_id\": 1696\n },\n {\n \"id\": \"984f2596-cfb2-47f6-b894-d405db1acc38\",\n \"type\": \"level\",\n \"detail\": \"22 days\",\n \"amount\": 300,\n \"value\": \"9910\",\n \"product_package_id\": 1692\n },\n {\n \"id\": \"f5d5055c-4cc5-4f5f-a2c4-2fc950c03f9c\",\n \"type\": \"included_tax\",\n \"detail\": \"stamp_duty\",\n \"amount\": 0\n },\n {\n \"id\": \"dff14152-ad86-4a2e-9bbd-8c5f00cc6065\",\n \"type\": \"included_breakdown_tax\",\n \"detail\": \"witholding\",\n \"amount\": 0\n },\n {\n \"id\": \"320a82b9-0a83-4232-aaec-42780c1bcbe0\",\n \"type\": \"premium\",\n \"detail\": \"Policy premium\",\n \"amount\": 0\n },\n {\n \"id\": \"9c2d910b-04ab-41cc-9e88-4b169b95578c\",\n \"type\": \"total\",\n \"detail\": \"Policy total\",\n \"amount\": 0\n }\n ],\n \"insured\": {\n \"first_name\": \"Test Name\",\n \"middle_name\": \"John\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1990-01-05\"\n },\n \"destinations\": [\n {\n \"country_code\": \"GE\",\n \"country_name\": \"Georgia\"\n }\n ],\n \"is_main\": true,\n \"order\": {\n \"_id\": \"649d8feb278d03546f0fb3aa\",\n \"quote_id\": \"6421a37ce2769c519400acd7\",\n \"currency_id\": \"AUD\",\n \"site_id\": 1,\n \"applicant\": {\n \"first_name\": \"Test Name\",\n \"middle_name\": \"John\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1990-01-05\",\n \"age_at_travel\": 35,\n \"email\": \"mnordin@battleface.com\",\n \"contact_number\": \"123123123\",\n \"address\": \"KING STREET, NEWTOWN\",\n \"city\": \"Sydney\",\n \"post_code\": \"2055\",\n \"country_code\": \"AU\",\n \"state_code\": \"NSW\",\n \"ip_address\": \"172.31.15.29\"\n },\n \"flags\": {\n \"send_policy_emails\": true,\n \"generate_policy_document\": true,\n \"trigger_sanction_search\": true\n },\n \"schema_version\": 1,\n \"document_version\": 3,\n \"status\": \"Cancelled\",\n \"status_updated_at\": \"2023-06-29T14:06:48.924000Z\",\n \"ordered_at\": \"2023-06-29T14:06:33.563000Z\",\n \"order_number\": \"1-JUN8668-D735471FA063\",\n \"premium\": 0,\n \"total\": 0,\n \"fees\": 0,\n \"tax\": 0,\n \"refund_amount\": 0,\n \"is_refunded\": false,\n \"tax_rate\": 0,\n \"details\": [\n {\n \"type\": \"included_tax\",\n \"detail\": \"stamp_duty\",\n \"amount\": 0,\n \"id\": \"3dbd0412-36e6-4453-a5a2-9f44c7d65d58\",\n \"_id\": \"649d8ff8f19b9f13840abb4e\"\n },\n {\n \"type\": \"included_breakdown_tax\",\n \"detail\": \"witholding\",\n \"amount\": 0,\n \"id\": \"a16743b7-23d2-45ea-8a73-68100f5bc04b\",\n \"_id\": \"649d8ff8f19b9f13840abb4f\"\n }\n ],\n \"client_id\": 54335,\n \"updated_at\": \"2023-06-29T14:06:49.047000Z\",\n \"created_at\": \"2023-06-29T14:06:35.636000Z\",\n \"approved_at\": \"2023-06-29T14:06:39.386000Z\",\n \"meta\": null\n },\n \"meta\": null\n }\n ],\n \"applicant\": {\n \"first_name\": \"Test Name\",\n \"middle_name\": \"John\",\n \"last_name\": \"Johnson\",\n \"dob\": \"1990-01-05\",\n \"age_at_travel\": 35,\n \"email\": \"mnordin@battleface.com\",\n \"contact_number\": \"123123123\",\n \"address\": \"KING STREET, NEWTOWN\",\n \"city\": \"Sydney\",\n \"post_code\": \"2055\",\n \"country_code\": \"AU\",\n \"state_code\": \"NSW\",\n \"ip_address\": \"172.31.15.29\"\n },\n \"affiliate\": {\n \"id\": 1,\n \"commission_amount\": 0,\n \"commission_percentage\": 0\n },\n \"details\": [\n {\n \"id\": \"3dbd0412-36e6-4453-a5a2-9f44c7d65d58\",\n \"type\": \"included_tax\",\n \"detail\": \"stamp_duty\",\n \"amount\": 0\n },\n {\n \"id\": \"a16743b7-23d2-45ea-8a73-68100f5bc04b\",\n \"type\": \"included_breakdown_tax\",\n \"detail\": \"witholding\",\n \"amount\": 0\n }\n ]\n }\n}"}],"_postman_id":"b656e943-ba5c-4ab5-ac69-35ee275a8ce6"}],"id":"682c9497-4bdd-41c7-bc4a-1c04086be18c","description":"

The order is originally created in the pending status. For the oder to be finalized we will need you to confirm that payment has been receied. Once confirmed on your end you will utilize our process payment endpoint, letting us know that payment has been received. The order is then updated to approved in our system.

\n","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":false},"event":[{"listen":"prerequest","script":{"type":"text/javascript","exec":[""],"id":"c08129d8-c880-40ff-b5fb-701d2675a4a1"}},{"listen":"test","script":{"type":"text/javascript","exec":[""],"id":"9c275b1a-f108-47e0-b795-fba08f48647a"}}],"_postman_id":"682c9497-4bdd-41c7-bc4a-1c04086be18c"},{"name":"Cancellations","item":[{"name":"Confirm Cancellation","id":"806a38c5-501c-4557-85c2-3f3f7c286d1c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Accept","value":"application/json","type":"text"}],"url":"{{host}}/api/partner/orders/{{order_number}}/cancellation","description":"

Will trigger and refund cancellation if allowed. Successful cancellation changes are stored, thus this cancellation endpoint can be called only once.

Multiple outcome scenarios are possible and all are available as response examples.

Cancellations have a number of outcomes:

Cancellation cannot be allowed
Cancellation is allowed, but without a refund
Cancellation is allowed and can be partially refunded
Cancellation is allowed and is fully refunded

We have a couple of endpoints that can be used to execute cancellations:

Cancellation Endpoint - cancellation is executed and stored. This can be called only once per order, since changes are final.

\n","_postman_id":"6045b114-f424-4479-b4cb-966f59a6dfac","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","type":"collection"}}},{"name":"Order Updates","item":[{"name":"Partial Update Allowed Fields","id":"f6a6135a-966c-4c04-ad77-5052040b5de0","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{host_gateway}}/api/partner/orders/fields","description":"

This endpoint returns a list of fields that are permitted for partial updates. Developers can use this to understand which fields can be safely updated without triggering errors.

Description:
This endpoint allows for partial updates to an order. Instead of providing the entire order payload, developers can send only the fields they want to update.

Request Parameters:

Path Parameter:

order_number (string): The unique identifier for the order to update.

Request Body:
Fields available for partial updates. (Note fields in order-condesed endpoint are avaiable in this endpoint depeding ) Example:

{\n  \"start_at\": \"2024-12-01\",\n  \"end_at\": \"2025-12-01\"\n}\n\n

Example Response:

[\n    {\n        \"id\": 3293,\n        \"claim_number\": 11408,\n        \"policy_number\": \"\",\n        \"external_ref\": \"\",\n        \"status\": \"New\",\n        \"required_docs\": []\n    },\n    {\n        \"id\": 3292,\n        \"claim_number\": 11407,\n        \"policy_number\": \"\",\n        \"external_ref\": \"\",\n        \"status\": \"Action Required\",\n        \"required_docs\": [\n            {\n                \"id\": 3198,\n                \"name\": \"Police Report\", \n                \"notes\": \"Please provide a police report.\"\n            }\n        ]\n    }\n]\n\n

Possible Statuses:

New
Under Review
Action Required
Under Review - Partially Paid
Closed - Paid
Closed - Claim Not Approved
Closed - Claim Lacks Supporting Documents

\n","_postman_id":"54386967-7ee8-4f71-8202-eeb3f69cb0c5","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","type":"collection"}}},{"name":"Additional Documents","item":[{"name":"By Client Id","id":"60f4eb39-505d-4ee8-9ff2-714ea2a3cfb2","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"claim_id\": \"11408\",\n \"additional_docs\": [\n {\n \"filename\": \"receipt.png\",\n \"id\": \"abc-974123456-xyz\",\n \"label\": \"Medical report\",\n \"doc_id\": \"342\"\n },\n {\n \"filename\": \"police-report.pdf\",\n \"id\": \"edg-97416232-jkl\",\n \"label\": \"Police report\",\n \"doc_id\": \"4536\"\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":"{{host_gateway}}/api/v1/claim_fnol/additional-docs","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Param	Description
filename	the filename, as returned by the File Upload endpoint
id	file id, as returned by the File Upload endpoint
label	label of the file, as returned by the Status endpoint
doc_id	document id, as returned by the Status endpoint

","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","type":"collection"}},"urlObject":{"path":["api","v1","claim_fnol","additional-docs"],"host":["{{host_gateway}}"],"query":[],"variable":[]}},"response":[{"id":"62d0acbf-b79a-412f-a329-0bc859646a57","name":"By Client Id","originalRequest":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"claim_id\": \"11408\",\n \"additional_docs\": [\n {\n \"filename\": \"receipt.png\",\n \"id\": \"abc-974123456-xyz\",\n \"label\": \"Medical report\",\n \"doc_id\": \"342\"\n },\n {\n \"filename\": \"police-report.pdf\",\n \"id\": \"edg-97416232-jkl\",\n \"label\": \"Police report\",\n \"doc_id\": \"4536\"\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":"{{host_gateway}}/api/v1/claim_fnol/additional-docs"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"true"}],"_postman_id":"60f4eb39-505d-4ee8-9ff2-714ea2a3cfb2"}],"id":"00bc09fd-eef8-4a42-b7f1-42f81d6a3674","description":"

Updating a claim with additional documents

How it works:

Hit the Status endpoint to get the additional required documents, their labels and ids.
Upload the files to the File Upload endpoint to get the filename and id.
Attach the additional documents to the claim by hitting the Additional Documents

\n","_postman_id":"00bc09fd-eef8-4a42-b7f1-42f81d6a3674","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","type":"collection"}}},{"name":"Options","item":[{"name":"Countries","id":"33f485d5-475b-4a14-9653-c097a1f40f15","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{host_gateway}}/api/v1/claim_fnol/countries?product_id=12","description":"

A list of countries.

Example Response:

[\n    {\n        \"name\": \"United States\",\n        \"value\": \"US\"\n    }\n]\n\n

Note: This is typically returned as a remoteOptionUrl to populate a select input in the Questions endpoint.

Optional. Limit the result to countries the product is offered.

\n","type":"text/plain"},"key":"product_id","value":"12"}],"variable":[]}},"response":[{"id":"86fe28c4-ee9e-4f4a-80c8-3642c8ed072e","name":"Countries","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{host_gateway}}/api/v1/claim_fnol/countries?product_id=12","host":["{{host_gateway}}"],"path":["api","v1","claim_fnol","countries"],"query":[{"key":"product_id","value":"12","description":"Optional. Limit the result to countries the product is offered."}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"[\n {\n \"name\": \"United States\",\n \"value\": \"US\"\n }\n]"}],"_postman_id":"33f485d5-475b-4a14-9653-c097a1f40f15"},{"name":"States","id":"96b8d024-59b4-494f-8b5a-8f5fe8715688","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{host_gateway}}/api/v1/claim_fnol/countries/{{country_code}}/states","description":"

A list of states (or divisions) for a given country.

\n\n\n\n\n\n\n\n\n\n\n\n\n

URL Param	Description
country_id	ISO 3166-1 alpha-2 (US, UK, CA)

Example Response:

[\n    {\n        \"name\": \"Alabama\",\n        \"value\": \"AL\"\n    },\n    {\n        \"name\": \"Alaska\",\n        \"value\": \"AK\"\n    },\n    ...\n]\n\n

Note: This is typically returned as a remoteOptionUrl to populate a select input in the Questions endpoint.

A list of coverages based on benefits purchased for a given policy.

\n\n\n\n\n\n\n\n\n\n\n\n\n

URL Param	Description
policy_id	ID of the policy

Note: This is typically returned as a remoteOptionUrl to populate a select input in the Questions endpoint. This selection typically triggers the population of the Cover Causes.

A list of coverage causes for a provided claim type.

Example Response:

[\n    {\n        \"value\": \"Death\",\n        \"name\": \"Death\"\n    },\n    {\n        \"value\": \"Disappearance\",\n        \"name\": \"Disappearance\"\n    },\n    ...\n]\n\n

Note: This is typically returned as a remoteOptionUrl to populate a select input in the Questions endpoint, but is partially populated by user selection of a claim type.

The claim type as returned by the Policy Benefits endpoint.

\n","type":"text/plain"},"key":"claim_type","value":"adad"}],"variable":[]}},"response":[{"id":"b12ca971-3121-464c-9df5-eaa29a59bae5","name":"Cover Causes","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{host_gateway}}/api/v1/claim_fnol/cover-causes?claim_type=adad","host":["{{host_gateway}}"],"path":["api","v1","claim_fnol","cover-causes"],"query":[{"key":"claim_type","value":"adad","description":"The claim type as returned by the Policy Benefits endpoint.\n"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"[\n {\n \"name\": \"Death\",\n \"value\": \"Death\"\n },\n {\n \"name\": \"Disappearance\",\n \"value\": \"Disappearance\"\n },\n {\n \"name\": \"Exposure\",\n \"value\": \"Exposure\"\n },\n {\n \"name\": \"Loss of limb\",\n \"value\": \"Loss of limb\"\n },\n {\n \"name\": \"Loss of sight\",\n \"value\": \"Loss of sight\"\n },\n {\n \"name\": \"Permanent total disablement\",\n \"value\": \"Perma tot disable\"\n }\n]"}],"_postman_id":"bd28dead-edad-4d3f-b925-ea384d27404d"}],"id":"58d24e43-17b9-43d5-90f2-586495145d8d","_postman_id":"58d24e43-17b9-43d5-90f2-586495145d8d","description":"","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","type":"collection"}}},{"name":"Policy Search","event":[{"listen":"prerequest","script":{"id":"e5dfbe49-84e2-4ce1-83ba-8d1c4cb65c33","exec":[""],"type":"text/javascript"}},{"listen":"test","script":{"id":"a5f87465-3b4b-44b3-ba8a-7d3973fc94af","exec":["pm.test(\"Policy Search Request Status code is 200\", function () {"," pm.response.to.have.status(200);",""," // set environment variables from payload"," const authToken = pm.response.headers.get('x-amzn-Remapped-Authorization').replace('Bearer ', '');"," postman.setEnvironmentVariable(\"claim_api_token\", atob(authToken));","});"],"type":"text/javascript"}}],"id":"1bc08969-5109-4e6f-9199-e6e76a386024","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":""}]},"isInherited":false},"method":"GET","header":[],"body":{"mode":"formdata","formdata":[]},"url":"{{host_gateway}}/api/v1/claim-fnol/policy-search?email=&postalCode=&policyNumber&dob","description":"

Optional Search for a policy and receive a JWT token to authorize further requests.

Either combination is required:

email and postalCode

policyNumber and dob

\n","urlObject":{"path":["api","v1","claim-fnol","policy-search"],"host":["{{host_gateway}}"],"query":[{"description":{"content":"

Email of claim holder

\n","type":"text/plain"},"key":"email","value":""},{"description":{"content":"

Postal code of claim holder

\n","type":"text/plain"},"key":"postalCode","value":""},{"description":{"content":"

Policy Number

\n","type":"text/plain"},"key":"policyNumber","value":null},{"description":{"content":"

Date of Birth of claim holder

\n","type":"text/plain"},"key":"dob","value":null}],"variable":[]}},"response":[{"id":"c0dcf0a8-0272-40f9-a18b-bd6d47ebadc5","name":"Policy Search","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{host_gateway}}/api/v1/claim_fnol/policy-search?email=&postalCode=&policyNumber&dob&displayPolicyNumber ","host":["{{host_gateway}}"],"path":["api","v1","claim_fnol","policy-search"],"query":[{"key":"email","value":"","description":"Email of claim holder"},{"key":"postalCode","value":"","description":"Postal code of claim holder"},{"key":"policyNumber","value":null,"description":"Policy Number"},{"key":"dob","value":null,"description":"Date of Birth of claim holder"},{"key":"displayPolicyNumber ","value":null}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": [\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0223230001\",\n \"startDate\": \"2023-03-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0223230002\",\n \"startDate\": \"2023-03-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0224230001\",\n \"startDate\": \"2023-03-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0306230003\",\n \"startDate\": \"2023-03-15\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0306230004\",\n \"startDate\": \"2023-03-15\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0306230006\",\n \"startDate\": \"2023-03-15\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF XPL0306230007\",\n \"startDate\": \"2023-03-15\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF1124210001\",\n \"startDate\": \"2021-11-25\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"TPO\",\n \"policyNumber\": \"RITI-BF1124210002\",\n \"startDate\": \"2021-11-25\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"TPT\",\n \"policyNumber\": \"RITI-BF1124210003\",\n \"startDate\": \"2021-11-25\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF1220210002\",\n \"startDate\": \"2022-01-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF0113220005\",\n \"startDate\": \"2022-01-15\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF0214220007\",\n \"startDate\": \"2022-03-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF0307220001\",\n \"startDate\": \"2022-04-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"KMP\",\n \"policyNumber\": \"RITI-BF0307220002\",\n \"startDate\": \"2022-04-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF0322220001\",\n \"startDate\": \"2022-03-26\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"RITI-BF0322220002\",\n \"startDate\": \"2022-03-26\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF DCV0811230073\",\n \"startDate\": \"2023-08-24\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF DCV1204230082\",\n \"startDate\": \"2024-01-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF DCV1204230083\",\n \"startDate\": \"2024-01-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"KMP\",\n \"policyNumber\": \"BFBF DCV1204230084\",\n \"startDate\": \"2024-01-01\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF DCV1205230014\",\n \"startDate\": \"2023-12-31\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF DCV1205230015\",\n \"startDate\": \"2023-12-29\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"KMP\",\n \"policyNumber\": \"BFBF DCV1205230016\",\n \"startDate\": \"2023-12-29\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFBF DCV1205230019\",\n \"startDate\": \"2023-12-31\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"JMP\",\n \"policyNumber\": \"BFBF DCV1205230020\",\n \"startDate\": \"2023-12-31\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"JG\",\n \"policyNumber\": \"BFBF DCV1205230021\",\n \"startDate\": \"2023-12-31\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PTP\",\n \"policyNumber\": \"17-OC19823-86232\",\n \"startDate\": \"2021-10-20\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFTM TRV0731230017\",\n \"startDate\": \"2023-08-23\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFTM TRV0731230018\",\n \"startDate\": \"2023-08-15\"\n },\n {\n \"claimsHandler\": \"spinnaker\",\n \"initials\": \"PJP\",\n \"policyNumber\": \"BFTM TRV0116240004\",\n \"startDate\": \"2024-01-24\"\n }\n ],\n \"meta\": [],\n \"processed\": false\n}"}],"_postman_id":"1bc08969-5109-4e6f-9199-e6e76a386024"},{"name":"Questions","id":"48231ea2-3c63-44e4-9c17-81e5e7b82a7a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"url":"{{host_gateway}}/api/v1/claim-fnol/questions?policy_number=17-OC20912-86198","description":"

A schema of form fields for the questions required to complete a claim form for that particular policy. Populated with everything required to render a form, including default values and validation rules.

The expected resulting request payload can be derived from this schema.

\n","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{api_token}}"}]},"isInherited":true,"source":{"_postman_id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","id":"9b471f8a-2e17-4bba-ae0b-628467537ae5","name":"Robin Assist","type":"collection"}},"urlObject":{"path":["api","v1","claim-fnol","questions"],"host":["{{host_gateway}}"],"query":[{"key":"policy_number","value":"17-OC20912-86198"}],"variable":[]}},"response":[{"id":"321d9494-c8bd-4631-8a80-1f18ca2b61af","name":"Questions","originalRequest":{"method":"GET","header":[],"url":{"raw":"{{host_gateway}}/api/v1/claim_fnol/questions?policy_number=17-OC20912-86198","host":["{{host_gateway}}"],"path":["api","v1","claim_fnol","questions"],"query":[{"key":"policy_number","value":"17-OC20912-86198","description":"The number of the policy requesting the claim form."}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\r\n \"displayType\": \"part\",\r\n \"inputs\": [\r\n {\r\n \"actions\": [\r\n \"next\"\r\n ],\r\n \"heading\": \"Personal information\",\r\n \"inputs\": [\r\n {\r\n \"default\": \"BFBF DCV0129240001\",\r\n \"label\": \"Policy Number\",\r\n \"name\": \"policy-num\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Text is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"default\": \"CO_2\",\r\n \"label\": \"First Name\",\r\n \"name\": \"first\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"First Name is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"default\": \"CO_2\",\r\n \"label\": \"Last Name\",\r\n \"name\": \"last\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Last Name is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"name\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"default\": \"testing@battleface.com\",\r\n \"displayType\": \"email\",\r\n \"label\": \"Email\",\r\n \"name\": \"email\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Email is required\",\r\n \"name\": \"required\"\r\n },\r\n {\r\n \"errMsg\": \"Email must be a valid email\",\r\n \"name\": \"email\"\r\n }\r\n ],\r\n \"subtext\": \"The email address used to purchase the policy\",\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"displayType\": \"phone\",\r\n \"label\": \"Contact number\",\r\n \"name\": \"phone-number\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Contact number is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"default\": \"US\",\r\n \"displayType\": \"select\",\r\n \"label\": \"Country\",\r\n \"name\": \"country\",\r\n \"optionsUrl\": \"http://cxu-test.battleface.com/countries?product_id=12\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Country is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"default\": \"45 E Lincoln Street\",\r\n \"label\": \"Address\",\r\n \"name\": \"line-1\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Address is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"label\": \"Address Line 2\",\r\n \"name\": \"line-2\",\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"default\": \"cityville\",\r\n \"label\": \"City\",\r\n \"name\": \"city\",\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"default\": \"CO\",\r\n \"displayType\": \"select\",\r\n \"label\": \"State / Province / Region\",\r\n \"name\": \"state\",\r\n \"optionsUrl\": \"{claimApi}/countries/{country_code}/states\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"optionsUrlParams\": [\r\n {\r\n \"param\": \"country_code\",\r\n \"target\": \"personal.address.country\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"State is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"default\": \"43022\",\r\n \"label\": \"ZIP / Postal Code\",\r\n \"name\": \"postal-code\",\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"address\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayDirection\": \"row\",\r\n \"displayType\": \"radio\",\r\n \"label\": \"Are you filing this claim on behalf of someone?\",\r\n \"name\": \"on-behalf-of\",\r\n \"options\": [\r\n {\r\n \"name\": \"Yes\",\r\n \"value\": \"Yes\"\r\n },\r\n {\r\n \"name\": \"No\",\r\n \"value\": \"No\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"and\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"Yes\"\r\n },\r\n \"target\": \"personal.on-behalf-of\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"inputs\": [\r\n {\r\n \"label\": \"First\",\r\n \"name\": \"first-name\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Claimant first name is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"label\": \"Last\",\r\n \"name\": \"last-name\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Claimant last name is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"label\": \"Claimant name\",\r\n \"layout\": \"inline\",\r\n \"name\": \"claimant-info\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayType\": \"select\",\r\n \"label\": \"Claim Type\",\r\n \"name\": \"claim-type\",\r\n \"optionsUrl\": \"http://cxu-test.battleface.com/policy/BFBF DCV0129240001/benefits?carrier=spinnaker\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"select\",\r\n \"label\": \"Cause\",\r\n \"name\": \"coverage-cause\",\r\n \"optionsUrl\": \"{claimApi}/cover-causes?claim_type={claim_type}\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"optionsUrlParams\": [\r\n {\r\n \"param\": \"claim_type\",\r\n \"target\": \"personal.claim-type\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Cause is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n }\r\n ],\r\n \"labelAbbr\": \"Personal info\",\r\n \"layout\": \"inline\",\r\n \"name\": \"personal\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"actions\": [\r\n \"back\",\r\n \"next\"\r\n ],\r\n \"heading\": \"Claim information\",\r\n \"inputs\": [\r\n {\r\n \"conditions\": [\r\n {\r\n \"or\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"event_cancellation\"\r\n },\r\n \"target\": \"personal.claim-type\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"event_ticket_cancellation\"\r\n },\r\n \"target\": \"personal.claim-type\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"registration_cancellation\"\r\n },\r\n \"target\": \"personal.claim-type\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"flatten\": true,\r\n \"inputs\": [\r\n {\r\n \"label\": \"Type of registered event\",\r\n \"name\": \"event-type\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"select\",\r\n \"label\": \"Country\",\r\n \"name\": \"country\",\r\n \"optionsUrl\": \"http://cxu-test.battleface.com/countries\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"or\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"US\"\r\n },\r\n \"target\": \"claim.event-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"AU\"\r\n },\r\n \"target\": \"claim.event-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"CA\"\r\n },\r\n \"target\": \"claim.event-location.country\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"label\": \"State / Province / Region\",\r\n \"name\": \"state\",\r\n \"optionsUrl\": \"{claimApi}/countries/{country_code}/states\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"optionsUrlParams\": [\r\n {\r\n \"param\": \"country_code\",\r\n \"target\": \"claim.event-location.country\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"label\": \"City\",\r\n \"name\": \"city\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"label\": \"Event Location\",\r\n \"name\": \"event-location\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"label\": \"Start Date\",\r\n \"name\": \"start-date\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"label\": \"End Date\",\r\n \"name\": \"end-date\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"label\": \"Event Booking Date\",\r\n \"name\": \"booking-date\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"label\": \"Initial Payment Date\",\r\n \"name\": \"payment-date\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"label\": \"Event Vendor\",\r\n \"name\": \"event-vendor\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"label\": \"Event Name\",\r\n \"name\": \"event-name\",\r\n \"rules\": [\r\n {\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"flatten\": true,\r\n \"inputs\": [\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"modal\",\r\n \"label\": \"Currency\",\r\n \"name\": \"currency\",\r\n \"options\": [\r\n {\r\n \"name\": \"USD\",\r\n \"value\": \"USD\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"currency\",\r\n \"label\": \"Amount\",\r\n \"name\": \"amount\",\r\n \"type\": \"number\"\r\n }\r\n ],\r\n \"label\": \"Total amount filed for reimbursement\",\r\n \"layout\": \"inline\",\r\n \"name\": \"amount-reimbursement\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I have no other insurance or third-party reimbursement\",\r\n \"name\": \"third-party-confirm\",\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"and\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": false\r\n },\r\n \"target\": \"claim.third-party-reimbursement.third-party-confirm\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"modal\",\r\n \"label\": \"Currency\",\r\n \"name\": \"currency\",\r\n \"options\": [\r\n {\r\n \"name\": \"USD\",\r\n \"value\": \"USD\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"currency\",\r\n \"label\": \"Amount\",\r\n \"name\": \"amount\",\r\n \"type\": \"number\"\r\n },\r\n {\r\n \"label\": \"Third-party name or other insurance\",\r\n \"name\": \"third-party\",\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"third-party-reimbursement-info\",\r\n \"type\": \"group\"\r\n }\r\n ],\r\n \"label\": \"Total amount reimbursed by third-parties, if any (e.g. Airline, cruise, other insurer)\",\r\n \"layout\": \"inline\",\r\n \"name\": \"third-party-reimbursement\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayType\": \"radio\",\r\n \"label\": \"If your claim is approved, how would you like to be reimbursed?\",\r\n \"name\": \"reimbursement-type\",\r\n \"options\": [\r\n {\r\n \"name\": \"Direct deposit / ACH (we will need your bank account and routing number)\",\r\n \"value\": \"deposit\"\r\n },\r\n {\r\n \"name\": \"eCheck\",\r\n \"value\": \"check\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"label\": \"What happened?\",\r\n \"lines\": 4,\r\n \"name\": \"what-happened\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Text is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"textarea\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"select\",\r\n \"label\": \"Country\",\r\n \"name\": \"country\",\r\n \"optionsUrl\": \"http://cxu-test.battleface.com/countries\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Country is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"or\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"US\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"AU\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"CA\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"label\": \"State / Province / Region\",\r\n \"name\": \"state\",\r\n \"optionsUrl\": \"{claimApi}/countries/{country_code}/states\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"optionsUrlParams\": [\r\n {\r\n \"param\": \"country_code\",\r\n \"target\": \"claim.incident-location.country\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"State / Province / Region is 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},\r\n {\r\n \"label\": \"When did it happen?\",\r\n \"name\": \"incident-date\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"A date is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"select\",\r\n \"label\": \"Country\",\r\n \"name\": \"country\",\r\n \"optionsUrl\": \"http://cxu-test.battleface.com/countries\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Country is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"or\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"US\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"AU\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"CA\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"label\": \"State / Province / Region\",\r\n \"name\": \"state\",\r\n \"optionsUrl\": \"{claimApi}/countries/{country_code}/states\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"optionsUrlParams\": [\r\n {\r\n \"param\": \"country_code\",\r\n \"target\": \"claim.incident-location.country\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"State / Province / Region is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"label\": \"City\",\r\n \"name\": \"city\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"City is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"label\": \"Where did it happen?\",\r\n \"name\": \"incident-location\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayDirection\": \"row\",\r\n \"displayType\": \"radio\",\r\n \"label\": \"Did your travelling companion cancel their prepaid reservations with their airline, hotel travel agency or tour operator?\",\r\n \"name\": \"reservations-cancelled\",\r\n \"options\": [\r\n {\r\n \"name\": \"Yes\",\r\n \"value\": \"Yes\"\r\n },\r\n {\r\n \"name\": \"No\",\r\n \"value\": \"No\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"modal\",\r\n \"label\": \"Currency\",\r\n \"name\": \"currency\",\r\n \"options\": [\r\n {\r\n \"name\": \"USD\",\r\n \"value\": \"USD\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"currency\",\r\n \"label\": \"Amount\",\r\n \"name\": \"amount\",\r\n \"type\": \"number\"\r\n }\r\n ],\r\n \"label\": \"Total amount filed for reimbursement\",\r\n \"layout\": \"inline\",\r\n \"name\": \"amount-reimbursement\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayDirection\": \"row\",\r\n \"displayType\": \"radio\",\r\n \"label\": \"Was a third party responsible for the incident?\",\r\n \"name\": \"third-party-responsibility\",\r\n \"options\": [\r\n {\r\n \"name\": \"Yes\",\r\n \"value\": \"Yes\"\r\n },\r\n {\r\n \"name\": \"No\",\r\n \"value\": \"No\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I have no other insurance or third-party reimbursement\",\r\n \"name\": \"third-party-confirm\",\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"and\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": false\r\n },\r\n \"target\": \"claim.third-party-reimbursement.third-party-confirm\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"modal\",\r\n \"label\": \"Currency\",\r\n \"name\": \"currency\",\r\n \"options\": [\r\n {\r\n \"name\": \"USD\",\r\n \"value\": \"USD\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"currency\",\r\n \"label\": \"Amount\",\r\n \"name\": \"amount\",\r\n \"type\": \"number\"\r\n },\r\n {\r\n \"label\": \"Third-party name or other insurance\",\r\n \"name\": \"third-party\",\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"third-party-reimbursement-info\",\r\n \"type\": \"group\"\r\n }\r\n ],\r\n \"label\": \"Total amount reimbursed by third-parties, if any (e.g. Airline, cruise, other insurer)\",\r\n \"layout\": \"inline\",\r\n \"name\": \"third-party-reimbursement\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayType\": \"radio\",\r\n \"label\": \"If your claim is approved, how would you like to be reimbursed?\",\r\n \"name\": \"reimbursement-type\",\r\n \"options\": [\r\n {\r\n \"name\": \"Direct deposit / ACH (we will need your bank account and routing number)\",\r\n \"value\": \"deposit\"\r\n },\r\n {\r\n \"name\": \"eCheck\",\r\n \"value\": \"check\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"fileType\": \"image\",\r\n \"label\": \"Attach supporting documents\",\r\n \"maxUploadLabel\": \"Maximum file size is 10 MB\",\r\n \"maxUploadMB\": 10,\r\n \"name\": \"supporting-docs\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must attach at least one supporting document\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"file\",\r\n \"uploadUrl\": \"{claimApi}/upload\"\r\n },\r\n {\r\n \"label\": \"Any additional information\",\r\n \"lines\": 4,\r\n \"name\": \"additional-info\",\r\n \"type\": \"textarea\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"single-occupancy\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"or\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"vhrd\"\r\n },\r\n \"target\": \"personal.claim-type\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"vacation_rental_damage\"\r\n },\r\n \"target\": \"personal.claim-type\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"flatten\": true,\r\n \"inputs\": [\r\n {\r\n \"label\": \"What happened?\",\r\n \"lines\": 4,\r\n \"name\": \"what-happened\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Text is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"textarea\"\r\n },\r\n {\r\n \"label\": \"When did it happen?\",\r\n \"name\": \"incident-date\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"A date is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"select\",\r\n \"label\": \"Country\",\r\n \"name\": \"country\",\r\n \"optionsUrl\": \"http://cxu-test.battleface.com/countries\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Country is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"or\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"US\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"AU\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n },\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"CA\"\r\n },\r\n \"target\": \"claim.incident-location.country\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"label\": \"State / Province / Region\",\r\n \"name\": \"state\",\r\n \"optionsUrl\": \"{claimApi}/countries/{country_code}/states\",\r\n \"optionsUrlMethod\": \"GET\",\r\n \"optionsUrlParams\": [\r\n {\r\n \"param\": \"country_code\",\r\n \"target\": \"claim.incident-location.country\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"State / Province / Region is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"label\": \"City\",\r\n \"name\": \"city\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"City is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"label\": \"Where did it happen?\",\r\n \"name\": \"incident-location\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayDirection\": \"row\",\r\n \"displayType\": \"radio\",\r\n \"label\": \"Is the incident theft related?\",\r\n \"name\": \"theft-related\",\r\n \"options\": [\r\n {\r\n \"name\": \"Yes\",\r\n \"value\": \"Yes\"\r\n },\r\n {\r\n \"name\": \"No\",\r\n \"value\": \"No\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayDirection\": \"row\",\r\n \"displayType\": \"radio\",\r\n \"label\": \"Did you file an incident report?\",\r\n \"name\": \"incident-report\",\r\n \"options\": [\r\n {\r\n \"name\": \"Yes\",\r\n \"value\": \"Yes\"\r\n },\r\n {\r\n \"name\": \"No\",\r\n \"value\": \"No\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"and\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": \"Yes\"\r\n },\r\n \"target\": \"claim.incident-report\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"label\": \"When was the incident reported?\",\r\n \"name\": \"report-date\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"A date is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"date\"\r\n },\r\n {\r\n \"displayDirection\": \"row\",\r\n \"displayType\": \"radio\",\r\n \"label\": \"If filing for damage, can it be repaired?\",\r\n \"name\": \"is-repairable\",\r\n \"options\": [\r\n {\r\n \"name\": \"Yes\",\r\n \"value\": \"Yes\"\r\n },\r\n {\r\n \"name\": \"No\",\r\n \"value\": \"No\"\r\n }\r\n ],\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must make a selection.\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"fileType\": \"image\",\r\n \"label\": \"Attach supporting documents\",\r\n \"maxUploadLabel\": \"Maximum file size is 10 MB\",\r\n \"maxUploadMB\": 10,\r\n \"name\": \"supporting-docs\",\r\n \"pretext\": \"If the damage is repairable, please upload a copy of the repair estimate\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must attach at least one supporting document\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"file\",\r\n \"uploadUrl\": \"{claimApi}/upload\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"modal\",\r\n \"label\": \"Currency\",\r\n \"name\": \"currency\",\r\n \"options\": [\r\n {\r\n \"name\": \"USD\",\r\n \"value\": \"USD\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"currency\",\r\n \"label\": \"Amount\",\r\n \"name\": \"amount\",\r\n \"type\": \"number\"\r\n }\r\n ],\r\n \"label\": \"Total amount filed for reimbursement\",\r\n \"layout\": \"inline\",\r\n \"name\": \"amount-reimbursement\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I have no other insurance or third-party reimbursement\",\r\n \"name\": \"third-party-confirm\",\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"conditions\": [\r\n {\r\n \"and\": [\r\n {\r\n \"matches\": {\r\n \"type\": \"value\",\r\n \"value\": false\r\n },\r\n \"target\": \"claim.third-party-reimbursement.third-party-confirm\",\r\n \"type\": \"matches\"\r\n }\r\n ],\r\n \"type\": \"show\"\r\n }\r\n ],\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"modal\",\r\n \"label\": \"Currency\",\r\n \"name\": \"currency\",\r\n \"options\": [\r\n {\r\n \"name\": \"USD\",\r\n \"value\": \"USD\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"displayType\": \"currency\",\r\n \"label\": \"Amount\",\r\n \"name\": \"amount\",\r\n \"type\": \"number\"\r\n },\r\n {\r\n \"label\": \"Third-party name or other insurance\",\r\n \"name\": \"third-party\",\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"third-party-reimbursement-info\",\r\n \"type\": \"group\"\r\n }\r\n ],\r\n \"label\": \"Total amount reimbursed by third-parties, if any (e.g. Airline, cruise, other insurer)\",\r\n \"layout\": \"inline\",\r\n \"name\": \"third-party-reimbursement\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"displayType\": \"radio\",\r\n \"label\": \"If your claim is approved, how would you like to be reimbursed?\",\r\n \"name\": \"reimbursement-type\",\r\n \"options\": [\r\n {\r\n \"name\": \"Direct deposit / ACH (we will need your bank account and routing number)\",\r\n \"value\": \"deposit\"\r\n },\r\n {\r\n \"name\": \"eCheck\",\r\n \"value\": \"check\"\r\n }\r\n ],\r\n \"type\": \"select\"\r\n },\r\n {\r\n \"label\": \"Any additional information\",\r\n \"lines\": 4,\r\n \"name\": \"additional-info\",\r\n \"type\": \"textarea\"\r\n }\r\n ],\r\n \"layout\": \"inline\",\r\n \"name\": \"vacation-rental\",\r\n \"type\": \"group\"\r\n }\r\n ],\r\n \"labelAbbr\": \"Claim info\",\r\n \"layout\": \"inline\",\r\n \"name\": \"claim\",\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"actions\": [\r\n \"back\",\r\n {\r\n \"filter\": [\r\n \"append-labels\"\r\n ],\r\n \"headers\": {},\r\n \"method\": \"POST\",\r\n \"type\": \"submit\",\r\n \"url\": \"{claimApi}/claim\"\r\n }\r\n ],\r\n \"heading\": \"Consent\",\r\n \"inputs\": [\r\n {\r\n \"displayType\": \"border-box\",\r\n \"name\": \"notice\",\r\n \"text\": \"IMPORTANT **Please note** that if you do not authorise your agent / third party to deal with the claim, we will not be able to discuss any details of the claim with them due to Data Protection Act regulations.\\n\\nFor full details of our Privacy Policy [~**click here**~](https://www.battleface.com/en-us/privacy-policy/).\\n\\nFor our full Fraud disclosure [~**click here**~](https://www.battleface.com/wp-content/uploads/BF-for-Spinnaker-Fraud-Statement-ED1-06282022.pdf).\",\r\n \"type\": \"info-block\"\r\n },\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I / We acknowledge that I have read and understand the Fraud Statement and am aware of the contents and implications of the Fraud Statement.\",\r\n \"name\": \"fraud-statement-consent\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must confirm\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I / We confirm that the information provided in this form and in any accompanying supporting documentation is true, accurate and complete to the best of all claimants' knowledge. In the event of false, inaccurate or incomplete information being provided the Insurer reserves the right to cancel your policy and reject your claim in full or part.\",\r\n \"name\": \"consent-1\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must confirm\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I / We give authority to battleface (as agent of the relevant underwriter) and their appointed representatives to approach any third party who holds information relating to the incident giving rise to this claim, including, but not limited to medical practitioners and hospitals/clinics where the claim relates to a medical condition or injury. Such authority will permit the third party(ies) to release relevant information to battleface to assist in the investigation and resolution of this claim.\",\r\n \"name\": \"consent-2\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must confirm\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I / We hereby grant battleface full rights of subrogation in respect of any payments made on behalf of all claimants.\",\r\n \"name\": \"consent-3\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must confirm\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"I / We further agree to fully co-operate with any such recovery efforts from liable third party or parties and to immediately notify battleface if any lost or stolen property mentioned in this claim form is subsequently recovered.\",\r\n \"name\": \"consent-4\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must confirm\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"displayType\": \"checkbox\",\r\n \"label\": \"Please confirm that you give your authority for battleface claims and their appointed representatives to approach any Third party who holds information relating to the incident given rise to this claim. Such authority will permit the Third part(ies) to release relevant information to battleface to assist in the investigation and resolution of this claim\",\r\n \"name\": \"consent-5\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"You must confirm\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"toggle\"\r\n },\r\n {\r\n \"inputs\": [\r\n {\r\n \"label\": \"First Name\",\r\n \"name\": \"first\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"First Name is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n },\r\n {\r\n \"label\": \"Last Name\",\r\n \"name\": \"last\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Last Name is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"text\"\r\n }\r\n ],\r\n \"label\": \"Signature\",\r\n \"layout\": \"inline\",\r\n \"name\": \"signature\",\r\n \"rules\": [\r\n {\r\n \"errMsg\": \"Signature is required\",\r\n \"name\": \"required\"\r\n }\r\n ],\r\n \"type\": \"group\"\r\n },\r\n {\r\n \"default\": \"now\",\r\n \"disabled\": true,\r\n \"label\": \"Declaration Date\",\r\n \"name\": \"declaration-date\",\r\n \"type\": \"date\"\r\n }\r\n ],\r\n \"labelAbbr\": \"Consent\",\r\n \"layout\": \"inline\",\r\n \"name\": \"consent\",\r\n \"type\": \"group\"\r\n }\r\n ],\r\n \"layout\": \"page\",\r\n \"name\": \"fnol-spinnaker\"\r\n}"}],"_postman_id":"48231ea2-3c63-44e4-9c17-81e5e7b82a7a"},{"name":"File Upload","id":"c32ef236-2f81-44a1-90aa-02817e3e9234","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"formdata","formdata":[{"key":"files","value":"","description":"

One ore more Files to be upload

\n","type":"text"}]},"url":"{{host_gateway}}/api/v1/claim-fnol/upload","description":"

Upload a document to a temporary location. Keep track of the files to pass alone when creating the claim.

Creates a claim

The example body is the minimum required to create a claim.

Any further data will be added ass additional data. It must match one of the following structures:

There are two acceptable formats. File and Label-Value pair.

File format

{\n  \"label\": \"File:\",\n  \"id\": \"c80e2239-34cb-4c73-91cb-9d6ff53cfd5a\",\n  \"filename\": \"file.png\"\n}\n\n

The label and filename will be printed in the PDF document. The 'id' is the temporary id provided by the upload endpoint that will attach the file to the claim.

Label-Value pair format

{\n  \"label\": \"\",\n  \"value\": \"\"\n}\n\n

label: string
value: string, number, bool, a single or array of value-pairs/files.

Optional Parameters with additional functionality

External Ref

Strictly for reference. If passed, the external ref will be attached to the Claim and be returned with the Claim Status endpoint. Any string is accepted, but it should be globally unique to avoid claims with duplicate external refs.

{\n    \"personal\": {\n        ...,\n        \"external-ref\": {\n            \"label\": \"External Reference ID\",\n            \"value\": \"this-can-be-anything\"\n        },\n    }\n}\n\n

Date of Birth

If passed, overrides the Date of Birth provided on the policy. This is required when the claimant differs from the primary policy holder.

{\n    \"personal\": {\n        ...,\n        \"dob\": {\n            \"label\": \"Date of Birth\",\n            \"value\": \"1994-03-03\"\n        },\n    }\n}\n\n

Example Request with additional details

Assume we want to also collect the State and City for the incident location.
We simply add those values to the minimum required payload:

{\n  \"personal\": ...,\n  \"claim\": {\n    \"label\": \"Claim\",\n    \"value\": {\n      \"incident-date\": ...,\n      \"incident-location\": {\n        \"label\": \"Where did this happen?\",\n        \"value\": {\n          \"city\": {\n            \"label\": \"City\",\n            \"value\": \"Columbus\"\n          },\n          \"state\": {\n            \"label\": \"State\",\n            \"value\": \"OH\"\n          },\n          \"country\": ...\n        }\n      }\n    }\n  },\n  \"consent\": ...,\n}\n\n

Any further data will be added to the PDF but otherwise unused by NIS. It must match one of the following structures:\nThere are two acceptable formats. File and Label-Value pair.\n### File format\n```json\n{\n  \"label\": \"File:\",\n  \"id\": \"c80e2239-34cb-4c73-91cb-9d6ff53cfd5a\",\n  \"filename\": \"file.png\"\n}\n\n

The label and filename will be printed in the PDF document. The 'id' is the temporary id provided by the upload endpoint that will attach the file to the claim.

Label-Value pair format

{\n  \"label\": \"\",\n  \"value\": \"\"\n}\n\n

label: string
value: string, number, bool, a single or array of value-pairs/files.

Example Request with additional details

Assume we want to also collect the State and City for the incident location.
We simply add those values to the minimum required payload:

{\n  \"personal\": ...,\n  \"claim\": {\n    \"label\": \"Claim\",\n    \"value\": {\n      \"incident-date\": ...,\n      \"incident-location\": {\n        \"label\": \"Where did this happen?\",\n        \"value\": {\n          \"city\": {\n            \"label\": \"City\",\n            \"value\": \"Columbus\"\n          },\n          \"state\": {\n            \"label\": \"State\",\n            \"value\": \"OH\"\n          },\n          \"country\": ...\n        }\n      }\n    }\n  },\n  \"consent\": ...,\n}\n\n

```

We offer claims administration services and have a few ways to intake customer claims.

Our first option is to use our FNOL (First Notification of Loss) form : https://claims.robinassist.com/file-a-claim/?carrier=general here a customer can file a claim directly.

Another option would be for you to integrate via our Claims API and create your own FNOL UI. To File a claim they would start by searching for the policy -> retrieve any questions that we need answered on the claim -> upload any necessary files -> create claim

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